Terms and Conditions

1. Introduction:
   These Terms and Conditions ("Terms") govern your use of the Bonappo app ("App"), Bonappo Pay ("Payment Service"), and related services by Catalis Ventures S.L. ("Bonappo", "we", "us"). CIF B21814306. By accessing or using our Services, you agree to these Terms.
2. Eligibility:
   Users must be at least 18 years old. Minors may only use the Services with a parent or guardian's consent.
3. Account Creation and Guest Payments:
   Creating an account requires a valid email and password; you are responsible for security.
   Guest payments: You may complete a one‑time Bonappo Pay transaction without an account by providing accurate contact and payment details.
4. Use of the App and Services:
   Only lawful use is permitted. Prohibited actions include:
   • Posting unlawful, harmful, or abusive content;
   • Harassing or harming minors;
   • Impersonating others;
   • Violating privacy or IP rights;
   • Uploading malicious code;
   • Disrupting our systems.
5. Group Payments and Outstanding Balances:
   When splitting bills via Bonappo Pay, each participant pays their share. If someone fails to pay, Bonappo reserves the right to charge the remaining balance to a payment method used in the session.
   • By participating, you authorize us and Stripe to:
   • Determine unpaid amounts;
   • Charge them to a saved or provided payment method;
   • Prioritize the organizer's card unless another party is clearly responsible;
   • Process off-session charges without further action;
   • We will notify you if your card is used; for disputes, contact support@bonappo.com.
6. Saving Payment Methods:
   With your consent, Stripe may store your payment details for required off-session charges. We will not use saved data for other purposes without your explicit consent.
7. Refunds and Disputes:
   Refunds are handled case by case. Notify us within 7 days at support@bonappo.com if you believe a charge is incorrect or unauthorized.
8. Data Protection and Privacy:
   We process personal data per our Privacy Policy in compliance with EU Regulation 2016/679 (GDPR) and Spanish data protection laws. You have rights to access, rectify, or erase your data and to object to processing.
9. Consumer Rights and Withdrawal:
   Under EU consumer law, you may withdraw from distance contracts within 14 days without cause, except for digital services provided immediately with your consent or consumed upon completion (e.g., guest payments). To withdraw, notify us in writing at support@bonappo.com within the period.
10. Termination:
    We may suspend or terminate access for violations of these Terms or unlawful activity.
11. Limitation of Liability and Indemnification:
    Limitation of Liability: Our liability is limited to the amount you paid for the specific transaction. We are not liable for indirect, incidental, or consequential damages.
    Indemnification: You agree to defend and indemnify Bonappo against claims arising from your use of the Services.
12. Modifications to Terms:
    We may update these Terms; changes take effect upon posting. Continued use constitutes acceptance.
13. Governing Law:
    These Terms are governed by Spanish law and EU regulations, without regard to conflict of law rules.
14. Severability and Waiver:
    If any provision is invalid, the remainder remains effective. Waivers must be written and signed.
15. Contact Information:
    Questions? Contact us at support@bonappo.com.

~ Last modification: 19th of July, 2025 ~